Customer Service Representative

  • Full time
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  • NG Jobs posted 6 days ago
  • Posted : 20th November 2020 -Accepting applications
  • View(s) 31

Job Detail

  • Career Level Others
  • Experience 2 Years
  • Gender Any
  • Qualifications Bachelor's Degree
  • Additional Qualification Higher National Diploma

Job Description

Oak Pensions – We are a licensed Pension Fund Administrator with over 10 years of professional experience in Pension Funds Administration. We are incorporated to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004.

Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited. We are recruiting to fill the position below:

Job Title: Customer Service Representative
Locations: Asaba-Delta, Onitsha-Anambra, Oyo, Kwara and Edo

Job Objective

  • To ensure that the goals and objectives of OAK as regards customer service is carried out and maintained through hardwork and dedication to delighting both internal and external customers.

Requirements

  • A sound knowledge of telephone etiquette
  • Strong knowledge of the company’s products
  • Basic computer knowledge/technological skills.
  • Bachelor’s Degree in any discipline
  • A Masters degree will be an added advantage
  • Must be able to converse fluently in the local dialect of the location
  • Ability to comprehend, capture as well as interpret basic customer information.

Person Specification:

  • Good communication & interpersonal skills
  • Proactive and responsive in a fast-moving & dynamic environment
  • Flexible, firm, fair and ability to manage pressure (both Internal & External)
  • Integrity
  • Attention to detail and Confident

Salary

  • NGN75,000 – 100,000 / Month.

 

To Apply
Interested and qualified candidates should send their CV to: [email protected] and state the Job Role/Location as the Subject. E.g Custome Service Rep / Asaba.

Required skills